CASINO
Operator Information
Daunei Investments S.A.U. of Madrid, c / Monte Esquinza, 30, bajo izquierda, CP 28010, Spain. Daunei is a company incorporated under the laws of Spain with registration number CIF A88117650, operating under the Directorate General for the Regulation of Gambling (DGOJ) with licence number GO/2018/027 through a Resolution dated June 20, 2019. Daunei Investments S.A.U. is entitled to operate with the following licences: Blackjack, Roulette and Slot games. For more information click here.
You can play on games at Genesis Casino Espana through any online devices including but not limited to desktop, mobile or tablet. This may also include the accessory channels such as social media and native apps.
Information on the Claims Attention System
Genesis Casino endeavours to provide a high-quality service to its players at all times. However, players may for various reasons feel that they are not satisfied with the level and/or quality of service and may wish to file a complaint. For the full procedure please click here.
Responsible Gaming Information
At Genesis Casino you are important. You are valued. You are our greatest asset. We want to you to enjoy your gaming experience and we help you to do this by looking after you. Your gaming should be 100% fun and entertainment with the understanding that you will not always win. Losing is a part of playing at an online casino. We want to make you aware of the social and financial difficulties that can occur if you find gaming is no longer about having fun.
Gambling can be addictive and can easily make you lose perspective of time and money. Spend only what you can afford to risk whilst maintaining a level of self-control. We can help you to do this with our responsible gaming limits, where you can put a limitation on how you play. For further details please click here.
At Genesis Casino you can also play the slot games before you make a deposit and use real money. This allows you to try new games and features, understand the game rules and find your favourite before you make a deposit and play using your real money.
Game Session Reports
Genesis Casino will issue a communication at the end of each game session, which will be provided to each player by the same means by which they participated in the session, with the summary of the amounts wagered and the results obtained. You can also see your recent gaming history whilst inside games by locating and clicking on the clock history. This will show you the result of each game round you have recently played.
Payment of prizes
Genesis Casino is obliged to pay the prize/s obtained whilst playing on their games from the end of each roll/spin or hand in the game that originated them. They will be paid to the player as per the terms and conditions set via the specific rules of each game.
Genesis Casino will offer players the option of receiving the prizes through the same means they used for participation in the game, unless the rules and conditions applied by the means of payment do not allow prizes to be paid out. Further information about our payment providers for deposits and withdrawals can be found in our general Terms and Conditions or Payment Methods page.
ROULETTE
What is Roulette?
Roulette can be dated all the way back to 1655, as one of the oldest games of chance where a ball is dropped on to a revolving numbered wheel. The possibility of winning and how much depends on which number you bet on, how much you bet and where the ball will land. It might seem confusing at first, but it is actually very simple once you get the hang of it.
How to play Roulette?
There are three main types: American, European and French Roulette. However, the same principles apply. You place a bet, the croupier spins the wheel and releases the ball in the opposite direction than what the Roulette wheel is spinning. If the ball lands on a colour or bet type that you have placed – you win!
You can bet on a range of outcomes, these are: a single number or a range of numbers, red or black, odd or even and high or low. You may also come across the phrases inside and outside bets, what this means is the position on the Roulette table. Inside bets are the numbers and outside bets are everything else.
What is the difference between American, European and French Roulette?
European: Most common variation of Roulette which features 36 numbers and a single zero.
French: Uses the same wheel as European however, it has two extra betting options: la partage and en prison.
La Partage is when you will receive half of your bet back if you have placed an outside bet and the ball has landed on zero.
The en prison rule gives the chance to win your money back that was placed on an outside bet when the ball lands on zero. Your bet will remain in the same place and the croupier will spin the Roulette ball again, if the next spin wins then you get your money back.
You cannot play on any Live Roulette games for fun, so it is very important that you read the game rules prior to playing.
American: The numbers are positioned differently around the wheel and it has an added double zero. Due to this extra number on the wheel, it shifts the odds more into the houses favour.
What is the maximum bet I can make on Roulette?
Each type of Roulette game has its own minimum and maximum bet amounts. Please always ensure that you check the game rules prior to taking a seat/playing at the tables.
Important Facts
Should a game round be interrupted for any type of malfunction, all bets made by the player will be refunded. This is commonly known as an incomplete game round.
Provision for cases of suspension, cancellation or postponement of sessions or spins in the game of Roulette: In the event the game is interrupted due to a malfunction caused by any reason, all bets in play will be refunded if the player (for whatever reason) is still in the game at the time of the unexpected interruption . Operation errors will void all plays and pay-outs. Thus, neither the operator nor the player will be harmed in this context. If a disconnection occurs and the game is incomplete, the game will be returned to the player in the state it was in for completion when they log in again. The Operator shall guarantee the right to the prizes that may have been obtained by the participants in a session or in a print run prior to their eventual suspension or cancellation. Equally, in the cases in which a participant disconnects during the course of a spin, the Operator will guarantee that, if the participant has already made his bet (s), the Roulette spin will automatically run until the arrest of the ball, and the participant will have the right to be paid the amount corresponding to the one (s) that have the winning result (s). The full amount corresponding to participation in a game session that, once formalized, is cancelled by the Operator in application of its particular rules, will be returned or made available to participants in the manner established in said rules and / or in the gaming contract, always without any additional cost or obligation for the participants.
Roulette game rules and how it works
You can find all the details you need regarding minimum and maximum bets, payouts, mechanics and also rules of the game including the Return to Player rate inside each table or lobby.
BLACKJACK
What is Blackjack?
This original casino table games dates back to the 1700’s in France with the name vingt-et-un or twenty-one and can now be found in almost every online and land-based casino in the world. As the name suggests, the aim of the game is to reach a score of 21 through two dealt cards, or if not to have a hand value higher than the dealer. Throughout the years, the game has evolved and there are now many different variants you can play which incorporate using different numbers of decks, and slightly different rules however the objective is the same – to beat the dealer and take the chips off the table.
How do you play Blackjack?
Each card is worth its face value except Jack, King and Queens which are valued at 10, while the Ace is either a 10 or a 1 depending on which suits your hand. You will be dealt two cards. The aim to get as close to the sum of 21 without going over, and to make sure you have a higher hand value than that of the dealer and therefore win the hand.
Once you have checked your cards, you will need to decide if you would like to ‘stand’ which means to keep the cards you have, or if you would like to ‘hit’ where you will be given another card. If you hit and your cards go over the value of 21 you will be ‘bust’ and the banker wins. When the banker deals their cards, they will do so face up so you can see straight away. Lastly, if you and the banker ever both get 21 from your first two cards dealt, then it is a tie and you will get your bet back.
What are the most popular Blackjack games?
The two most popular types of Blackjack are Classic and American Blackjack.
What is the difference between Classic and American Blackjack?
Classic Blackjack is popular with players from around the globe due to way it is seen to favour a player due to certain rules that the dealer must follow.
They must always hit if they have 16 or less and must stand if they have a 17 or higher. It is seen that you can use playing strategies such as doubling down after your first two cards or splitting the pair to have two hands. You are also allowed to double after splitting too.
However, American Blackjack has its plus points too!
In American Blackjack the dealer will gets both cards in comparison to only one until after you have finished your hand, which might not seem like something which could influence the game, but it actually does make a difference to the house edge.
You will also be able to double your bet regardless of the number achieved from the first two cards dealt to you. Lastly, a big difference in American Blackjack is that there is a type of play called ‘Equal Money’. It acts as a kind of insurance that is offered to you whenever the dealer has an Ace. It works out that if you have a Blackjack hand and make an ‘Equal Money’ bet, you will win an amount the same as your original bet no matter what hand the dealer manages to achieve.
What is the maximum bet I can make on Blackjack?
Each type of Blackjack game has its own minimum and maximum bet amounts. Please always ensure that you check the game rules prior to taking a seat/playing at the tables.
Important Facts
Should a game round be interrupted for any type of malfunction, all bets made by the player will be refunded. This is commonly known as an incomplete game round.
Provision for the cases of suspension, cancellation or postponement of sessions or spins in the game of Blackjack: In the event the game is interrupted due to a malfunction caused by any reason, all bets in play will be refunded if the player (for whatever reason) is still in the game at the time of the unexpected interruption. Operation errors will void all plays and pay-outs. Thus, neither the operator nor the player will be harmed in this context. If a disconnection occurs and the game is incomplete, the game will be returned to the player in the state it was in for completion when they log in again. The Operator shall guarantee the right to the prizes that may have been obtained by the participants in a game prior to its eventual suspension or cancellation. Equally, In the cases in which a participant disconnects during the course of a hand, the Operator will guarantee that, if the participant has already done his part of the hand, the bank hand will be automatically performed, in accordance with the established rules and that, in case the participant’s hand wins, the amount of his prize will be paid. The full amount corresponding to participation in a game session that, once formalized, is cancelled by the Operator in application of its particular rules, will be returned or made available to participants in the manner established in said rules and / or in the gaming contract, always without any additional cost or obligation for the participants.
SLOT GAMES
Every game has different features, functions, bet limits and ways to play. This therefore means that each game also has its own RTP (Return to Player). RTP is the measurement percentage of the bet that is returned to the player through the wins that they manage to achieve. Normally when you refer to RTP, it is referring to a theoretical RTP. This means the average win over a specific time period which is usually 100 spins of the game divided by the initial amount wagered.
Then there is the real RTP which is the total win amount of the playing session divided by the total number of bets for that session. We always recommend that you check the RTP rate of a game and play the fun mode or demo version before you begin playing with real money wagers however it is important to consider that the RTP is the average amount after a large amount of game rounds/spins.
You can find more information on the Return to Player (RTP) rate here.
Will I get the RTP% stated back from whatever game I play?
It is very important to understand that you will NOT get the real RTP to match the theoretical RTP of a game. Please always remember that you are playing games of chance that also use random number generators so even after hundreds of millions of spins you might not get the RTP you seek.
How to find the Game Rules & RTP (Return to Player Rate)
NetEnt
You’ll be able to find a description of the individual special symbols in a game simply by looking at the game rules for each individual slot. For NetEnt games, you can find the rules by clicking on the “i” (bottom left of the screen).
Evolution Gaming
You can find a description of the game rules and also a detailed description of each type of bet that can be made for each type of table. You can find this by clicking on the “?” normally located in the top right hand side of the screen.
Microgaming
You can find details of everything related to the game you play including the game story, rules, controls and Return to Player (RTP) rate, normally via the blue “?” icon normally located in the top left hand corner of each game.
MGA
Locate the blue hamburger menu and click on it. It will open up a pop up that has a black and white “?”. Upon clicking this you will find the RTP rate detailed at the bottom of the screen, where you can also see how it is affected by the bet amount. You can also scroll left or right to look through the game rules and paytable.
RFranco
Locate the “?” symbol, normally located in the bottom left hand corner of the games. This can sometimes be incorporated into the design of the games, and instead of being the standard black and white symbol, may be a different style and/or colour. This will open to show you the paytable, which includes explaining the mechanics of the bonus features inside the game and also the game rules. You will be unable to find the Return to Player (RTP) inside the game but you can see the full details here.
iSoftBet
Click on the “I” icon normally located on the bottom bar of the game next to the spin button. This will show you the game rules, pay lines, winning symbols and the Return to Player (RTP) rate.